Server Support in London
Your server is one of the core components of your IT Infrastructure so it is vitally important to guarantee its uptime and performance. Whether it’s a simple file/print server or hosting more complex roles such as SQL databases for a bespoke business application or Exchange for your companies E-mails it can be equally frustrating and disruptive when business grinds to a halt.
“Our server is down” is something we at Sphere IT hear all too often when working with new clients. Ensuring the resilience of our client’s server(s) is one of the many important factors we incorporate into our IT Support Plans to keep your business running efficiently. When Sphere IT are appointed to manage your IT we conduct a comprehensive infrastructure audit whereby we check the servers performance and make necessary tweaks to ensure it is optimally configured.
Outsourced Server Support in London
Using our state of the art tools we can maintain and manage your server’s health remotely from our office which enables us to detect issues before they escalate into more sinister matters which makes outsourcing server support and maintenance more appealing. Furthermore, we implement the precautions to allow us to remotely diagnose and resolve your server outages even when it has crashed or not booted into the server operating system using HP ILO and DELL DRAC technologies.
Not every case can be resolved remotely which is why we offer unlimited onsite support on our premium IT Support Package. However thankfully with our proven track record and measures we implement when taking over your server support, the requirement for onsite visits are rare.
What Servers and Software do we Support?
Requirements and specifications for servers significantly differ when comparing a small business to a larger firm which is why we take time to ensure that every server solution we supply to our clients is optimally spec’d to suite their business requirements while keeping costs in mind.
We usually recommend HP servers to our clients when they approach us with requirements to replace their existing or install a new on-premise Server. This is due to our extensive experience with managing them and their proven reliability over the years of use, not to mention outstanding vendor support and cost-effective hardware pricing. Nonetheless, we also have astounding knowledge with Dell and Fujitsu servers so if there is a requirement for a specific manufacturer we can certainly provide support for these brands.
We support all server based operating systems including Microsoft, Linux and Novell and we are able to design a bespoke IT Package that will suit your business needs.
We can also provide a range of managed co-located or full cloud server options such as Microsoft Azure or Amazon Web Services.
As a SME business it will be of no surprise to you on the expensive costs and admin overhead to employ an in-house engineer even part-time, to manage and support your servers. If you would like to speak to one of our experts abut server support for your London business, please call us on 0203 5888 500 and we will be happy to help.