London's Finest

It support you can trust

Privacy Policy

Sphere IT Consultants Ltd, a company registered in England and Wales under company number 07140079,
registered office 20-22 Wenlock Road, London, N1 7GU (“We”, “Sphere IT”, “our website”)
are committed to protecting and respecting your privacy.

This policy, together with our Terms and Conditions, explain how Sphere IT may use information we collect about you, as well as your rights over any personal information we hold about you.

Please read this policy and our Terms and Conditions carefully; by accessing our website you confirm to have understood and agreed to them.

Personal Data
Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:

“any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

Uses made of information
We may use information held about you in the following ways:
– To ensure that content from our website is presented in the most effective manner for you and for your browsing device.
– To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
– To carry out our obligations arising from any contracts entered into between you and us.
– To collect payments from you including sending you invoices and statements.
– To allow you to participate in interactive features of our service, when you choose to do so.
– To notify you about changes to our service.
– To provide you with e-mail notifications which you have requested

We will absolutely never ever sell, rent or give away your personal data to any third parties for marketing purposes.

IP Addresses
We may collect information about your computer or mobile device, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

Cookies
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate.

If you register with us or if you continue to use our site, you agree to our use of cookies.

Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

You block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site.

Except for essential cookies, all cookies will expire after 24 hours.

Disclosure of your information
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may pass your personal data on to third-party service providers contracted to Sphere IT in the course of dealing with you.

Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfill the obligations of contracts those suppliers may have with us. When they no longer need your data to fulfill this service, they will dispose of the details in line with Sphere IT’s procedures.

We may also disclose your personal information to third parties:
– In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
– If Sphere IT Consultants Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
– If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions of supply Terms and Condition and other agreements; or to protect the rights, property, or safety of Sphere IT Consultants Ltd, our customers, or others.

This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your consent, unless we are legally required to do otherwise.

How can I find out what data Sphere IT holds about me?
Sphere IT, at your request, can confirm what information we hold about you and how it is processed.

If Sphere IT does hold personal data about you, you can request the following information:

– Identity and the contact details of the person or organisation that has determined how and why to process your data. In some cases, this will be a representative in the EU.
– Contact details of the data protection officer, where applicable.
– The purpose of the processing as well as the legal basis for processing.
– If the processing is based on the legitimate interests of Sphere IT or a third party, information about those interests.
– The categories of personal data collected, stored and processed.
– Recipient(s) or categories of recipients that the data is/will be disclosed to.

If we intend to transfer the personal data to a third country or international organisation, information about how we ensure this is done securely. The EU has approved sending personal data to some countries because they meet a minimum standard of data protection. In other cases, we will ensure there are specific measures in place to secure your information.

– How long the data will be stored.
– Details of your rights to correct, erase, restrict or object to such processing.
– Information about your right to withdraw consent at any time.
– How to lodge a complaint with the supervisory authority.
– Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.
– The source of personal data if it wasn’t collected directly from you.
– Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.

Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contact Details
The Data Protection Office / GDPR Owner Details:

Louis Ellis
Sphere IT Consultants Ltd
20-22 Wenlock Road
London
N1 7GU

dataprotectionofficer@sphereitconsulting.co.uk
0203 5888 500

Company Logo
Company Logo
Company Logo
Company Logo
Company Logo
Company Logo
Company Logo
Company Logo
Company Logo
Company Logo