London's Finest

It support you can trust

Category Archives: Microsoft

  • Adding users to email groups in the new Office 365 webmail

    1. Navigate in your browser to login.microsoftonline.com and login using your email address and password (ask your administrator if you’re unsure as to what these are).

    2. Select the Mail option.

    3. Open the settings menu by clicking the Cog Icon in the top right of the screen.

    Email Groups 1

    4. In the Office 365 settings menu, click on the Options button.

    Email Groups 2

    5. This will open the Mail Options tab on the left side of the screen. From there, click the Other option at the bottom.

    Email Groups 3

    6. On this page, click the Go to the earlier version link. This will bring up the older options menu.

    7. In the old options menu, click the Groups option on the left.

    Email Groups 4

    8. On the right you will see the list of distribution groups you own. Highlight the one you want to add/remove users from and click the edit button (the pencil icon).

    Email Groups 5

    9. This will open a new window, in this window click the Membership option on the left.

    Email Groups 6

    10. In this menu, you can use the + and icons to remove members from that particular group.

    Note: This guide is will be applicable until Microsoft fully update to the new Webmail interface. When this happens, presumably it will no longer be necessary to use the “Go to the earlier version” option. At this point, this guide will be updated.

  • Guide to add a website to Trusted Sites in Internet Explorer

    1.In your Internet explorer, click the Cog icon in the top-right.

    Trusted Guide 1

    2. Click on Internet Options then click into the Security tab.

    Trusted Guide 2

    3. On the Security Tab, click the green tick that is titled Trusted Sites.

    Trusted Guide 3

    4. With Trusted Sites highlighted, click on the Sites button.

    5. Type your required website into the bar at the top of the window.

    Trusted Guide 4

    6. Click the Add button, then click Close on the Trusted Sites window, then click OK on the internet options window.

    Important Note:

    It is imperative that you make sure that the website you are adding in this manner is legitimate and not a scam/phishing website.

  • Setting up Office 365 email accounts on Android

    1. Tap Settings > Accounts > Add account > Email.

    Android 1

    2. Type your full email address, for example tony@contoso.com, type your password, and then tap Next.

    3. Select the Exchange option.

    4. Depending how the Office 365 administrator in your organization set up your account, you might receive a message about additional security features. Select OKto continue.

    Android 2

    5. Once the device verifies the server settings, the Account Options page opens. Accept the defaults or select the options for how you want to receive and send your mail, and then tap Next. (You may need to scroll down to see the Next option.)

    6. On the Set up email page you can change the name of your account. When you’re finished tap Done

    Manual setup

    If your device can’t connect make sure you typed your email address and password correctly and try again. If you still can’t connect try setting it up manually following the steps below.

    1. Tap Settings > Accounts > Add account > Email.

    Android 3

    2. Type your full email address, for example tony@contoso.com, type your password, and then tap Next.

    3. Select Manual.

    4. Review the settings on the Exchange server settings page and update if necessary.

     Email Make sure your full email address is in this box, for example, tony@contoso.com.

     Domain\Username Type your full email address in this box, for example, tony@contoso.com. If Domain and Username are separate text boxes in your version of Android, leave the Domain box empty, and type your full email address in the Username box.

     Password Use the password that you use to access your account.

     Exchange Server The server name for Office 365 for business is outlook.office365.com.

     Make sure the Use secure connections (SSL) box is checked.

    Android 4

    5. Once you’ve finished checking your settings, tap Done.

    6. Depending how the Office 365 administrator in your organization set up your account, you might receive a message about additional security features. Select OK or Activate to continue

    Android 5

    7. Accept the defaults or make changes for how you want your account to sync on your device. When you’re finished, swipe to the bottom and tap Next.

    8. On the Set up email page you can change the name of your account. When you’re finished tap Done.

  • Setting up Office 365 email accounts on iOS

     

    1. Tap Settings > Mail, Contacts, Calendars >Accounts > Add account > Email.

    2. In the Add Account page, tap Exchange. 

    iOS 1

    3. Enter your full email address, for example tony@contoso.com, and your password, and then tap Next.

    iOS 2

    4. By default, Mail, Contacts, and Calendar information are synchronized. Tap Save.

    5. If you’re prompted to create a passcode, tap Continue and type a numeric passcode. If you’re prompted and don’t set up a passcode, you can’t view this account on your device. You can also set up a passcode later in your settings.

    Note: If iOS mail does not automatically discover your email settings, you will need to enter the following if it asks you: Mail Server – outlook.office365.com – User Name Type your email address, for example tony@contoso.com.

  • Remote Desktop Connection Guide

    1. Click “Start” then “All Programs”. This will expand your list of installed programs.

    RDP1

    2. Click “Accessories” then “Remote Desktop Connection”

    RDP2

    3. Once the remote desktop connection application launches enter the “Computer” as the name/address of your remote PC (ask your IT administrator if you’re not sure) and click “Connect”.

    RDP3

    4. You will next be prompted for credentials.

    a) Enter your credentials (usually your email address/username).

    b) Enter your password. This will generally be the same password you use to login to your work PC.

    c) If you want to save this password tick “remember my credentials”. Then click OK.

    RDP4

    5. You may receive a warning about a certificate as per below. This is nothing to worry about. Tick “Don’t ask me again….” Check box and click “Yes” to connect.

    RDP5

    You will now login to your virtual desktop and will be able to access your programs remotely.

  • Setting up Office 365 email on Windows Phone

    1. In the App list, tap Settings, and then tap Email + accounts.

    2. Do one of the following:

    * If you have Windows Phone 8 or 8.1, tap Add an account > Exchange.

    * If you have Windows Phone 7 or 7.5, tap Add an account > Outlook.

    3. Enter your full email address, for example tony@contoso.com, and your password, and then tap Sign in. If the phone finds your account settings, your email, calendar, and contacts will be synched to your phone.

Company Logo
Company Logo
Company Logo
Company Logo
Company Logo
Company Logo
Company Logo
Company Logo
Company Logo
Company Logo