IT Support
We understand how frustrating it can be when a seemingly minor IT problem arises such as printer malfunctions or random workstation disconnections that lead to a loss of productivity or even a complete server failure that could cause your business to grind to a complete halt.
Sphere IT offers a range of excellent value-for-money Outsourced IT Support solutions that can fulfil the most basic or the most complex of IT requirements that your business demands. You can get on with running your business whilst we look after your IT infrastructure for you.
Sphere IT offers a range of excellent value-for-money Outsourced IT Support solutions that can fulfil the most basic or the most complex of IT requirements that your business demands. You can get on with running your business whilst we look after your IT infrastructure for you.
No Hidden Costs
We know how annoying it can be trying to get a range of prices or quotations for comparison – ring around for a simple price and it seems like you need to give your entire life story sometimes! Websites that promise you the earth but seemingly want to keep their prices a big secret? The headline price you finally get does sound good, but what about all those optional extras?
You can use our Quick Quote contract calculator form to see exactly what you would be paying and for which level of service – or you can view our Ad-hoc IT Support price list for our pay-as-you-go pricing structure.
You can use our Quick Quote contract calculator form to see exactly what you would be paying and for which level of service – or you can view our Ad-hoc IT Support price list for our pay-as-you-go pricing structure.
Our Approach to IT Support
All of our IT Support Contracts include a free on-site IT infrastructure audit prior to commencement. During this our highly qualified and experience IT technicians will document:
- Network Infrastructure, including all equipment such as switches, firewalls and routers.
- Server Equipment, including model and serial numbers to allow us to monitor your warranty status and ensure that your software is kept up-to-date and facilitate quick response in the unlikely event of any failure.
- Document any relevant details or contact information for third party vendors relating to any specific business applications or databases you may be using.
- Thoroughly check your current Anti-Virus / Spyware solutions are configured correctly, up-to-date and working efficiently and as expected.
- Assess your Disaster Recovery plans.
- Provide a network diagram and details of any recommendations for your specific environment.
Sphere IT prides itself on having a detailed understanding of the specific nature of your IT infrastructure and business workflow to enable us to provide the excellent proactive approach to IT Support that your business deserves.
- Network Infrastructure, including all equipment such as switches, firewalls and routers.
- Server Equipment, including model and serial numbers to allow us to monitor your warranty status and ensure that your software is kept up-to-date and facilitate quick response in the unlikely event of any failure.
- Document any relevant details or contact information for third party vendors relating to any specific business applications or databases you may be using.
- Thoroughly check your current Anti-Virus / Spyware solutions are configured correctly, up-to-date and working efficiently and as expected.
- Assess your Disaster Recovery plans.
- Provide a network diagram and details of any recommendations for your specific environment.
Sphere IT prides itself on having a detailed understanding of the specific nature of your IT infrastructure and business workflow to enable us to provide the excellent proactive approach to IT Support that your business deserves.
