Proactive response

Sphere IT Systems Monitoring provides us with the ability to remotely monitor your key systems and applications around the clock.

Monitoring your organisation’s IT environment is an important part of effective service management and helps transform your IT support from a reactive to a proactive service.

Sphere IT’s remote monitoring platform keeps track of a wide range of technologies. Including servers, storage and operating systems, as well as networking and security equipment. As soon as we identify a problem we start troubleshooting it on your behalf and alert you by email, text or phone.

Benefits

No large up front investment as there is no need to purchase software or hardware.

Our monitoring system allows your staff to focus on other areas within your business. In many cases, we can alert you to issues and have them fixed before any of your users are aware or your business impacted.

Knowing of issues or potential problems quickly will ultimately lead to a faster recovery time and better availability of your systems.