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info@sphereit.net

IT Support Contracts

Sphere IT is pleased to offer a range of IT Support options to fit your budget and needs. All contracts include an on-site infrastructure audit by a fully qualified technician. Our IT Support contracts are designed to give you peace of mind that any IT Support issues will be dealt with in a quick and efficient manner – in fact the majority of issues are tackled pro-actively before they develop into anything user-effecting.

Please see below for our standard IT Support Contract offerings – we offer a range of bespoke options also, for example if you need ad hoc support, extended hours support, limited number of hours or tailor-made SLAs so please do Contact us if you don’t find everything you need here.

  • Core Support
  • Premium Support
  • IT Infrastructure Audit
  • Remote Support Hours
  • Unlimited
  • Unlimited
  • On-site Support Hours
  • £60/hr
  • Unlimited
  • Pro-active Monitoring
  • Pro-active Patching
  • On-site Support

    Pro-active Maintenance

  • Monitored Backup Solution
  • 10GB Free Online Backup
  • Blah Blah
    Telephone Helpdesk
  • 09:00 – 18:00 (GMT)
  • 09:00 – 18:00 (GMT)
  • Blah Blah
    E-mail Helpdesk
  • 24/7
  • 24/7
  • Per Server Per Month
  • £100
  • £120
  • Per PC Per Month
  • £18
  • £20