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Adding an Exchange or Office 365 account to Mac Mail

1. Open “System Preferences” or the Mail application and select “Mail” on the top menu bar and select “Preferences”

2. Select “Mail, Contact & Calendars” or “Accounts”.

3. Select the “+” icon on the bottom left

4. Select “Exchange”

5. Enter your Name, Email Address and Password and select “Continue”

6. Mac Mail should automatically retrieve the mail settings. For Office 365, the server address is outlook.office365.com. For in-house exchange you might need to speak to your system administrator for the correct address.

7. Press “Continue”, and select the apps to use with your email account.

8. The account should now be configured.

Adding an Exchange or Office 365 account to Outlook on Windows

1. Open Outlook

2. If you have not set-up an account before, an “Auto Account Wizard” will open, select “Next”. If the wizard didn’t open, in outlook, go to “File” tab and select “Info” and select “Add Account”.

3. If you are in a domain environment, your name and email address might automatically be filled in, if not enter your “Name” and “E-mail Address”.

4. Enter your password and click on “Next”.

5. A “Windows Security” box might appear, enter your E-mail address and password and click “Ok” to proceed.

Tick “Remember my credentials” so outlook remembers your password and does not prompt you when you open outlook.

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6. Wait for outlook to configure the account, when you see the following message “Congratulations! Your email account was successfully configured and is ready to use.”, it means you have successfully added your email account.

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7. Click “Finish” to complete the setup.

Adding an Exchange or Office 365 account to Outlook 2016 for Mac

1. Open Outlook 2016 for Mac

2. Select “Tools” > “Accounts”.

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3. In the “Accounts” box, select “Exchange or Office 365” (If you don’t see this screen, it’s possible you already have one or more accounts in Outlook 2016 for Mac. Just click the + at the bottom of the screen to add another account.)

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4. Enter your email address

5. Select “Username and Password” as authentication method

6. Enter your username (this will be your email address) and password, check the “Configure Automatically” box and click “Add Account”.

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7. You will see a redirection message. Check the “Always use my response for this Server” box and select “Allow”.

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8. The account should now be added and it will appear in the left pane of the “Accounts” box. Outlook will begin downloading your messages and other items. When the account is connected, there will be a green indicator next to the account name.

Choose which email address to use to send an email message

* Open outlook

* Click on “New” to compose a new message

* Select the “Options” tab on the top ribbon

* Select the “From” button in “Show Fields”
From Button in outlook

* The “From” button will now appear above the “To” button, click on it and then select “Other E-mail Address”
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* Enter the E-mail address you would like to send as.

The above method will require the user to have send as permission, check with your system administrator if you are unsure.

How to change your password in Office 365

Login to the office 365 portal at https://portal.office.com 

Click the cog in the top right hand corner, then Office 365 Settings

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Select the ‘Security & Privacy’ option from the left-hand menu and then ‘Password’

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Enter your existing password and new password twice and press submit to confirm.

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You will now need to update this password on any computer or mobile device you use to access your Office 365 Mailbox.

Adding users to email groups in the new Office 365 webmail

1. Navigate in your browser to login.microsoftonline.com and login using your email address and password (ask your administrator if you’re unsure as to what these are).

2. Select the Mail option.

3. Open the settings menu by clicking the Cog Icon in the top right of the screen.

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4. In the Office 365 settings menu, click on the Options button.

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5. This will open the Mail Options tab on the left side of the screen. From there, click the Other option at the bottom.

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6. On this page, click the Go to the earlier version link. This will bring up the older options menu.

7. In the old options menu, click the Groups option on the left.

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8. On the right you will see the list of distribution groups you own. Highlight the one you want to add/remove users from and click the edit button (the pencil icon).

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9. This will open a new window, in this window click the Membership option on the left.

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10. In this menu, you can use the + and icons to remove members from that particular group.

Note: This guide is will be applicable until Microsoft fully update to the new Webmail interface. When this happens, presumably it will no longer be necessary to use the “Go to the earlier version” option. At this point, this guide will be updated.

Guide to add a website to Trusted Sites in Internet Explorer

1.In your Internet explorer, click the Cog icon in the top-right.

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2. Click on Internet Options then click into the Security tab.

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3. On the Security Tab, click the green tick that is titled Trusted Sites.

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4. With Trusted Sites highlighted, click on the Sites button.

5. Type your required website into the bar at the top of the window.

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6. Click the Add button, then click Close on the Trusted Sites window, then click OK on the internet options window.

Important Note:

It is imperative that you make sure that the website you are adding in this manner is legitimate and not a scam/phishing website.

Setting up Office 365 email accounts on Android

1. Tap Settings > Accounts > Add account > Email.

 

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2. Type your full email address, for example tony@contoso.com, type your password, and then tap Next.

3. Select the Exchange option.

4. Depending how the Office 365 administrator in your organization set up your account, you might receive a message about additional security features. Select OKto continue.

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5. Once the device verifies the server settings, the Account Options page opens. Accept the defaults or select the options for how you want to receive and send your mail, and then tap Next. (You may need to scroll down to see the Next option.)

6. On the Set up email page you can change the name of your account. When you’re finished tap Done

Manual setup

If your device can’t connect make sure you typed your email address and password correctly and try again. If you still can’t connect try setting it up manually following the steps below.

1. Tap Settings > Accounts > Add account > Email.

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2. Type your full email address, for example tony@contoso.com, type your password, and then tap Next.

3. Select Manual.

4. Review the settings on the Exchange server settings page and update if necessary.

 Email Make sure your full email address is in this box, for example, tony@contoso.com.

 Domain\Username Type your full email address in this box, for example, tony@contoso.com. If Domain and Username are separate text boxes in your version of Android, leave the Domain box empty, and type your full email address in the Username box.

 Password Use the password that you use to access your account.

 Exchange Server The server name for Office 365 for business is outlook.office365.com.

 Make sure the Use secure connections (SSL) box is checked.

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5. Once you’ve finished checking your settings, tap Done.

6. Depending how the Office 365 administrator in your organization set up your account, you might receive a message about additional security features. Select OK or Activate to continue

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7. Accept the defaults or make changes for how you want your account to sync on your device. When you’re finished, swipe to the bottom and tap Next.

8. On the Set up email page you can change the name of your account. When you’re finished tap Done.

Setting up Office 365 email accounts on iOS

 

1. Tap Settings > Mail, Contacts, Calendars >Accounts > Add account > Email.

2. In the Add Account page, tap Exchange. 

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3. Enter your full email address, for example tony@contoso.com, and your password, and then tap Next.

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4. By default, Mail, Contacts, and Calendar information are synchronized. Tap Save.

5. If you’re prompted to create a passcode, tap Continue and type a numeric passcode. If you’re prompted and don’t set up a passcode, you can’t view this account on your device. You can also set up a passcode later in your settings.

Note: If iOS mail does not automatically discover your email settings, you will need to enter the following if it asks you: Mail Server – outlook.office365.com – User Name Type your email address, for example tony@contoso.com.

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Remote Desktop Connection Guide

1. Click “Start” then “All Programs”. This will expand your list of installed programs.

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2. Click “Accessories” then “Remote Desktop Connection”

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3. Once the remote desktop connection application launches enter the “Computer” as the name/address of your remote PC (ask your IT administrator if you’re not sure) and click “Connect”.

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4. You will next be prompted for credentials.

a) Enter your credentials (usually your email address/username).

b) Enter your password. This will generally be the same password you use to login to your work PC.

c) If you want to save this password tick “remember my credentials”. Then click OK.

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5. You may receive a warning about a certificate as per below. This is nothing to worry about. Tick “Don’t ask me again….” Check box and click “Yes” to connect.

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You will now login to your virtual desktop and will be able to access your programs remotely.